With automotive expert software, the difficult repair problems that can often bog down a repair shop become easier to solve. No matter how good a mechanic is, a car’s problems can sometimes be difficult to unravel. Automotive expert software sorts through years of repair history to come up with potential solutions that may have been overlooked.
Many repair shops switch from paper records to an automated system because of the repair assistance feature found in many automotive software programs. Shop managers are constantly impressed by the variety of other ways in which automotive software saves their shop time and money. When day-to-day tasks are automated, every aspect of garage management becomes easier.
How Automotive Expert Software Saves Time and Money
Automotive expert software dramatically reduces the expense of bookkeeping by generating invoices and statements with just the click of a mouse. The software can also keep track of accounts receivable, accounts payable, and the overall bottom line. When payments are past due, the software can automatically generate overdue notices for late customers, which can then be mailed or e-mailed to the customer.
Automotive expert software also saves time by keeping anxious customers informed about the status of their automobile. Many shops feel like they spend all of their time letting customers know the status of a repair. With the phone constantly ringing, it seems impossible to get any work done. By processing work orders with automotive software, the computer can automatically email the repair status of a vehicle through each step of the process. That means less time on the phone and more time under the hood.
Automotive Accounting Software
Automotive accounting software is necessary for any repair shop that wants to ease the burden of administrative tasks. Because of the internet, automotive software programs that specialize in accounting tasks are now widely available. It allows repair shops to rid themselves of troublesome invoicing paperwork and hand-kept ledgers so that they can spend more time running other day-to-day business operations.
Automotive accounting software is great for creating invoices. The software takes information about a customer and combines it with that customer’s work order without the repair shop having to re-enter any information. It can cross-check prices with the latest industry standard pricing guides. With one push of a button, the invoice is printed and ready to be passed along to the customer.
Automotive Accounting Software Keeps Track of Payments
With every invoice stored on one computer, automotive accounting software can track when payments are late. When a payment is past due, it will alert the shop and even send out an email to the customer. The shop can even set the program to perform these tasks automatically. What’s more, when the company is set to file its taxes, it’ll have all of the information it needs to easily fill out the forms needed for filing.
Some automotive accounting software programs can also double-check pricing and calculate standard company markups. Some programs can also help estimate repair costs based on a shop’s prior work records or industry standards. By performing all of these tasks, employees can spend more time under the hood and less time hunched over their desks. That means more productivity and more profits.
Automotive Customer Management Relationship Software
Many repair shops in recent years have embraced technology and switched to automotive customer management relationship software. Shop managers are consistently impressed by the many ways in which automotive software saves their shop time and money. What’s more, automotive customer management relationship software increases revenues by building up a shop’s base of repeat customers.
Automotive customer management relationship software keeps customers informed about their automobile’s status. Anxious customers can be difficult to deal with when trying to finish a repair. It is difficult to get any work done when the mechanic has to answer the phone every 15 minutes. With automotive software, a customer can be given the repair status of a vehicle via e-mail through each step of the process. The time saved by the mechanic means he can finish the repairs faster.
Other Ways Automotive Customer Management Relationship Software Improves Customer Relations
Automotive software also helps shops remind customers when their automobile is due for preventive maintenance. Just like a dentist can call to remind a patient that they are due for a check-up, the repair shop can call to remind their customers when they need an oil change. If a phone call is too time-consuming, an email can be generated that will be sent automatically.
Perhaps the greatest benefit of automotive software is the time saved in each working day. Shops spend less time filling out paperwork and more time repairing cars. The quick turnaround times will be appreciated by customers and result in them bringing their business back to the shop whenever they have car trouble. They will also likely encourage others to use the shop. Customer testimonials are the best form of advertising available.
